Privacy Policy

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Breadcrumb Abstract Shape
Breadcrumb Abstract Shape

Privacy Policy & Refund Policy

At Forex Online Academy (“we”, “our”, “us”), we respect your privacy and are committed to protecting the personal information you share with us through our website: https://forexonlineacademy.com. This Privacy Policy outlines how we collect, use, and safeguard your information, and includes our Refund Policy for purchases made on our platform.

1. Information We Collect

We collect the following types of information from users:

a. Personal Information

  • Full Name

  • Email Address

  • Contact Number

  • Payment Information (processed securely via third-party gateways)

  • Country of Residence

  • Account Login Details

  • Learning History and Preferences

b. Non-Personal Information

  • IP Address

  • Device Type and Browser

  • Location (City/Country)

  • Course Access History

  • Referring URL and Site Navigation Behavior

2. How We Use Your Information

We use your data to:

  • Deliver and manage your access to our online trading courses

  • Process payments and manage your subscription or course access

  • Respond to inquiries or customer support requests

  • Improve our content, offerings, and website performance

  • Send updates, course announcements, and promotional content (you can opt out anytime)

3. Cookies & Tracking Technologies

We use cookies to enhance your user experience and analyze website traffic. These may include:

  • Essential Cookies (platform functionality)

  • Analytical Cookies (e.g., Google Analytics)

  • Marketing Cookies (e.g., Facebook Pixel)

You can manage cookie settings through your browser at any time.

4. Data Sharing & Third Parties

We only share your data with:

  • Payment processors (e.g., Stripe, PayPal)

  • Email marketing providers (e.g., Mailchimp, SendGrid)

  • Website analytics tools

  • Legal authorities (if required by law)

We do not sell or rent your personal information to third parties.

5. Data Protection & Security

We take the security of your data seriously and implement industry-standard measures to protect it. These include:

  • SSL encryption

  • Secure user authentication

  • Regular data backups

Despite this, no system is completely foolproof. You use our platform at your own risk.

6. Your Rights

You may:

  • Access the personal information we hold about you

  • Request correction or deletion

  • Withdraw consent or object to processing

  • Request data portability (where applicable)

To exercise any of these rights, contact us at Support@forexonlineacademy.com.

7. Children’s Privacy

We do not knowingly collect information from individuals under 18. If we learn that a child has submitted personal information, we will delete it immediately.

8. Third-Party Links

Our website may contain links to third-party platforms. We are not responsible for the privacy practices or content of those sites. Please review their policies separately.

9. International Users

If you are accessing our site from outside the country where our servers are located, be aware that your data may be transferred, stored, and processed in a different jurisdiction.

10. Refund Policy

🔄 Forex Online Academy Refund Policy

We strive to provide high-quality forex trading education. However, if you’re unsatisfied with your purchase, our refund policy is as follows:

a. Digital Course Refunds

  • Refund requests must be made within 7 days of purchase.

  • You must not have completed more than 20% of the course content.

  • Refunds will not be issued for downloaded material or fully completed courses.

b. How to Request a Refund

To request a refund, contact us at Support@forexonlineacademy.com with:

  • Your full name

  • Purchase date

  • Course name

  • Reason for refund

Refunds will be processed to the original payment method within 5–10 business days upon approval.

c. Non-Refundable Items

  • Promotional or discounted courses

  • Subscription payments (after renewal)

  • Custom coaching or mentorship programs once started

11. Changes to This Policy

We may update this Privacy & Refund Policy from time to time. All changes will be posted on this page with an updated effective date. Continued use of our platform after changes implies acceptance.

12. Contact Information

If you have any questions or concerns regarding this Privacy or Refund Policy, please contact us:

📧 Email: Support@forexonlineacademy.com
🌐 Website: https://forexonlineacademy.com
📱 Mobile / Contact: https://forexonlineacademy.com